FAQ

Everything you need to know

How can I book a class?

You can book via our website or through the AYANA app. For the best experience, we recommend downloading the app here.

Do you offer a free trial class?

We do not offer free trial classes. However, new members can take advantage of our 2-for-1 offer, allowing you to attend two classes for the price of one within 30 days.

Which options do I have for passes?

We offer single sessions, class passes, and memberships. You can explore all options here.

Which class format should I book?

If you are new to Reformer Pilates, we recommend starting with Basics. Intermediate classes include Flow, Stretching, and Red Light Recharge. Advanced classes include Power, Tempo and Tabata. The level of each class is clearly indicated in the schedule.

What should I bring to class?

Please wear comfortable training clothes. Grip socks are required for all classes, you can bring your own or purchase AYANA grip socks at the studio. We also recommend bringing a water bottle. Drinks are available for purchase, or you can request a glass of water at the studio.

What time should I arrive?

Please arrive 10 minutes before class to settle in and start on time.

Where can I park?

Our studios in Marbella and Leipzig do not have dedicated parking. However, parking is usually available on the surrounding streets.

Do you have changing rooms and showers?

Facilities vary by location, please contact your studio directly for details.

What language are classes held in?

In Leipzig, classes are typically held in German, but all instructors speak English and are happy to switch if needed. In Marbella, classes are held in English.

What is your cancellation policy?

We do not offer refunds. If you cancel at least 24 hours before the class, your credit will be returned to your bsport account and can be used within the original validity period. Cancellations made less than 24 hours before the class, as well as no-shows, cannot be refunded or credited.

What if I can’t attend a class at the last minute?

If you’re unable to attend, we recommend sending a friend in your place so your credit is not lost. Alternatively, same-day rescheduling may be possible depending on availability, please contact us directly.

Can I combine Pilates with beauty or wellness treatments?

Yes, many of our clients combine their workout with a treatment for a complete AYANA experience, such as red light therapy, LPG or the sauna.

Can I join classes during pregnancy?

Yes, you are welcome to join classes during your pregnancy, especially prenatal, basics and flow classes. We recommend consulting your doctor beforehand. Please inform your instructor before class so they can support you accordingly. From the third trimester, we recommend switching to personal training for a more tailored approach.

Can I purchase a gift card?

Yes, gift cards are available online via our website here or directly at the studio.

Can I book the studio for a private event?

Yes, our studio is available for private events. We love hosting birthdays, bachelorettes, baby showers, team events, and more. Please contact us via email or through our contact form for more information.

How can I join the community?

Join our WhatsApp group, AYANA Circle, updated on events and news.

Can I apply as a coach, beauty specialist, or receptionist at AYANA?

To apply, please send your profile, certifications, and any relevant experience to: info@ayanastudio.com

AYANA Studio | Pilates, Wellness & Community
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